Welcome to Rehearsable’s Privacy and Data Protection Policy (“Privacy Policy”).
At Rehearsable Ltd (“we”, “us”, or “our”) we are committed to protecting and respecting your privacy and Personal Data in compliance with the United Kingdom General Data Protection Regulation (“GDPR”), the Data Protection Act 2018 and all other mandatory laws and regulations of the United Kingdom.
This Privacy Policy explains how we collect, process and keep your data safe. The Privacy Policy will tell you about your privacy rights, how the law protects you, and inform our employees and staff members of all their obligations and protocols when processing data.
Name: Rehearsable Ltd
Email: hello@rehearsable.ai
We currently collect and process the following information:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. In accordance with our Terms of Use, you must not input any sensitive personal data or confidential information to Rehearsable.
Set out below is a table containing the different types of personal information we collect, how we use it and the lawful basis for processing that information.
Examples provided in the table below are indicative in nature and the purposes for which we use your information may be broader than described but we will never process your information without a legal basis for doing so and it is for a related purpose. For further inquiries please contact us by email at hello@rehearsable.ai.
Activity | Type of data | Legal Justification | Lawful basis for processing |
---|---|---|---|
when a user registers an account |
Profile/Identity Data Contact Data Marketing and Communications Data Technical Data Usage Data |
Consent Contractual Obligations Legitimate Interest |
We need to process this data to create an account for a user and provide them with the relevant accesses |
when a Creator or Learner administrator invites new users |
Profile/Identity Data Contact Data |
Consent Contractual Obligations Legitimate Interest |
We need to process this data to set up user accounts and send invitations to users |
when a user inputs content (User Content, Creator Content) into the web application (e.g. scenario designs, conversation messages) |
Profile/Identity Data Technical Data Usage Data User Content Data Creator Content Data |
Contractual Obligations Legitimate Interest |
We need to process this data to provide our AI conversation practice and feedback services |
when a user requests support or provides feedback |
Profile/Identity Data Contact Data Marketing and Communications Data Technical Data Customer Support Data Usage Data |
Contractual Obligations Legitimate Interest |
We need to process this data so that we can diagnose user issues, collect and understand feedback, and contact the user where follow-up is required or requested |
when a user interacts with the features and functionality of the website |
Profile/Identity Data Technical Data Usage Data User Content Data Creator Content Data |
Legitimate Interest |
We need to process this data to help us analyse and better understand how you are using our product in order to improve your experience. We use third-party analytics providers who use cookies and other technologies to collect data on our users' behaviour (e.g. clicks, page views, time spent) and their devices (e.g. IP address, device type, browser information) |
when a Creator pays an invoice for our services |
Transactional Data |
Contractual Obligations Legal Compliance |
We need to process this data to keep a record for our internal accounting purposes |
We may share this information with a small number of carefully-selected service providers and data sub-processors to help operate and optimise the service we provide, including Google, Microsoft, OpenAI, Heap, Hotjar.
We may share with Creator Companies:
We may share with Learner Companies:
We will not share individual Learner User Content Data and Generated Output Data with Learner Companies as we believe this would undermine the judgement-free benefits of an AI coach.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
We may share your Personal Data with subcontractors or affiliates, subject to confidentiality obligations to use it only for the purposes for which we disclose it to them and pursuant to our instructions.
We may also share Personal Data with interested parties in the event that Rehearsable Ltd anticipates a change in control or the acquisition of all or part of our business or assets or with interested parties in connection with the licensing of our technology.
If Rehearsable Ltd is sold or makes a sale or transfer, we may, in our sole discretion, transfer, sell or assign your Personal Data to a third party as part of or in connection with that transaction. Upon such transfer, the Privacy Policy of the acquiring entity may govern the further use of your Personal Data. In all other situations your data will still remain protected in accordance with this Privacy Policy (as amended from time to time).
We may share your Personal Data at any time if required for legal reasons or in order to enforce our terms or this Privacy Policy.
Rehearsable.ai may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave Rehearsable.ai, we encourage you to read the privacy policy of every website you visit.
We are concerned with keeping your data secure and protecting it from inappropriate disclosure. We implement various security measures and industry best practices to ensure the security of your Personal Data on our systems, including:
We use cookies (a small text file saved to your browser when you visit a website) to enable the effective functioning of our product. You can control the use of cookies in your browser settings by choosing whether to accept, reject or notify you on the use of cookies.
Any personal information collected by us is only accessible by a limited number of employees who have special access rights to such systems and are bound by obligations of confidentiality. If and when we use subcontractors to store your data, we will not relinquish control of your Personal Data or expose it to security risks that would not have arisen had the data remained in our possession. However, unfortunately no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Rehearsable Ltd to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Data, we cannot ensure or warrant the security of any Personal Data you transmit to us. Any such transmission is done at your own risk. If you believe that your interaction with us is no longer secure, please contact us.
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for. We will then dispose of your information by removing any personally-identifiable information from our systems. We may retain your personal information for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by email at hello@rehearsable.ai if you wish to make a request.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to hello@rehearsable.ai.
Your information may be stored and processed in the US or other countries or jurisdictions outside the US where Rehearsable Ltd has facilities. By using Rehearsable Ltd, you are permitting and consenting to the transfer of information, including Personal Data, outside of the US.
If you have any concerns about our use of your personal information, you can make a complaint to us by emailing hello@rehearsable.ai.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website https://www.ico.org.uk
We keep our Privacy Policy under review and will place any updates here. This version is dated 9th April 2024.
By using Rehearsable, you consent to the collection and use of data by us as set out in this Privacy Policy. Continued access or use of Rehearsable will constitute your express acceptance of any modifications to this Privacy Policy.
Updates
All uses of the word "including" mean "including but not limited to" and the enumerated examples are not intended to in any way limit the term which they serve to illustrate. Any email addresses set out in this policy may be used solely for the purpose for which they are stated to be provided, and any unrelated correspondence will be ignored. Unless otherwise required by law, we reserve the right to not respond to emails, even if they relate to a legitimate subject matter for which we have provided an email address. You are more likely to get a reply if your request or question is polite, reasonable and there is no relatively obvious other way to deal with or answer your concern or question (e.g. FAQs, other areas of our website, etc.).
Our staff are not authorised to contract on behalf of Rehearsable Ltd, waive rights or make representations (whether contractual or otherwise). If anything contained in an email from a Rehearsable Ltd address contradicts anything in this policy, our terms or any official public announcement on our website, or is inconsistent with or amounts to a waiver of any Rehearsable Ltd rights, the email content will be read down to grant precedence to the latter. The only exception to this is genuine correspondence expressed to be from the Rehearsable Ltd legal department.
Please also see our Terms of Use which set out the terms, disclaimers, and limitations of liability governing your use of Rehearsable.